Privacy Policy of Zhixiangjia Platform

Your trust is of vital importance to us, and we are well aware of the significance of your personal information. In accordance with the requirements of laws and regulations, we will collect your personal information within a reasonable and necessary scope. We make every effort to adopt appropriate security protection measures through reasonable and effective information security technologies and management processes to prevent the leakage, damage or loss of your information. In view of this, the service provider of Zhixiangjia Platform (hereinafter referred to as "we") formulates this Privacy Policy and reminds you to note the following:

This Privacy Policy applies to all products and services of Zhixiangjia Platform. Zhixiangjia Platform refers to the corporate website (domain name: yzl-tech.com), Sauna_Control APP, Sauna Master Mini Program, etc., operated by Hefei Yingzhili Electronic Science & Technology Co., Ltd. and its affiliated companies.

Once you register an account on any of the above platforms, the relevant account (linked to the same mobile phone number) will be simultaneously created on other platforms, and you can log in using the same account; similarly, if you choose to cancel your account on one platform, the accounts on other platforms will be cancelled together.

It should be specifically noted that this Privacy Policy does not apply to the services provided to you by third parties. For example, when you jump to a third-party website, client or program through Zhixiangjia Platform, the personal information you provide to such third-party service providers is not subject to this Privacy Policy.

Before using any products or services of Zhixiangjia Platform, please be sure to read and fully understand this Privacy Policy, especially the clauses marked in bold and underlined. You should focus on reading these clauses and start using the services only after fully understanding and agreeing to accept them. If you have any questions about this Privacy Policy, you can consult the customer service of Zhixiangjia Platform (400-0987-969) or contact us through the contact information provided on Zhixiangjia Platform.

If you are a minor under the age of 18, please read this Privacy Policy accompanied by a legal guardian and pay special attention to the terms regarding minors' use.

This Privacy Policy mainly explains to you:

  1. Our Role
  2. What Information We Collect from You
  3. How We Use Your Information
  4. How We Protect Your Information
  5. Cancellation of Account by the Personal Information Subject
  6. How to Protect Minors' Information
  7. How to Contact Us
  8. Updates to the Terms

1. Our Role

Our role: We are the data controller of your data. This means we have the right to decide how to process your personal information and for what purposes. We understand that you care about how your data is used and shared, and we appreciate your trust. We will handle this carefully and rationally.

2. What Information We Collect from You

We collect your information in accordance with the principles of legality, reasonableness and necessity. When providing you with a specific service, we will clearly inform you of the information to be collected and its purpose to respond to your specific service request. Depending on the services you choose, we may collect one or more of the following types of information in the following scenarios:

2.1

When your IoT device is connected to the network for the first time or the network environment is changed, you need to go through the device network configuration process. To discover smart devices and connect to the WLAN network, the Sauna_Control APP needs to access the mobile phone's location permission to obtain the WiFi list, as well as the WLAN name and WLAN password you enter. Among them, the WiFi password is personal sensitive information. The above information is only used locally and will not be uploaded to the cloud server. Zhixiangjia Platform will not collect the WiFi password. Meanwhile, to facilitate device binding later, the APP will encrypt and store the WiFi password locally for automatic password filling during the next device network configuration, so as to realize quick device network connection.

2.2

In the process of you using our products and services, to identify abnormal status of accounts or devices, understand or optimize the adaptability of products and services, and provide application version update or firmware version update services, we will collect your usage information and store it as network log information. This includes the hardware model of the relevant device, IESI number, IDFA number, IMEI number, IMSI number, MEID number, SSID number, OAID number, GAID number, ICCID number, Android ID or other unique device identifiers, MAC address, IP address, operating system version, sensitive information about the list of installed software, information about running processes, registration date, and device settings used to access the services. To provide better intelligent experience services, we will collect relevant usage information of your IoT devices, including device model, device operation status, device usage frequency, power consumption, ambient temperature and ambient humidity. If you do not provide such information, we will be unable to identify the abnormal status of your device and effectively locate and solve the problems you feedback.

2.3

When you enable the device or APP location function and use the location-based services we provide, we will collect your location information so that you can obtain relevant services without manually entering your geographical coordinates. We will use technologies such as IP address, GPS, and other sensors that can provide relevant information (providing information about nearby devices, WLAN access points, and base stations) for positioning. You can disable the location function through system authorization to stop us from collecting your geographical location information. After disabling, you will be unable to use the relevant functions or achieve the intended effect of the relevant services. Note: Collecting your current location information is to provide you with environmental services and quick device network configuration services, and we will not track your movement trajectory.

2.4

To help us understand the operation status of any of the above-mentioned Zhixiangjia Platforms, we may record relevant information, such as your usage frequency, crash data, overall usage, and performance data. We will not associate the information stored in the analysis software with any of your personal information.

2.5

It should be particularly noted that separate device information and service log information are information that cannot identify a specific natural person. If we combine such information with other information to identify a specific natural person, or use it in combination with other personal information, then during the combined use period, such non-personal information will be regarded as personal information. Unless we obtain your authorization or as otherwise specified by laws and regulations, we will anonymize and de-identify such information.

2.6

The Sauna_Control APP may request permissions from your Android device. The following are the business functions corresponding to the requested permissions, our purpose of requesting the permissions, and whether the permission request will be notified to you.

2.6.1

2.6.2

2.6.3

2.6.4

2.6.5

You can choose to disable some or all permissions in the App settings or through the Android/iOS system settings, thereby refusing us to collect the corresponding information. The display and disabling methods of permissions may vary among different devices using the Android system. For details, please contact the device and system developer.

2.7

To improve the security of your use of Zhixiangjia Platform services, protect the personal and property safety of you, other users or the public from infringement, better prevent security risks such as phishing websites, fraud, network vulnerabilities, computer viruses, network attacks, and network intrusions, and more accurately identify situations that violate laws and regulations or the relevant agreement rules of Zhixiangjia Platform, we may use or integrate your account information, device interaction information, network log information, and information shared by us with your authorization or in accordance with the law to comprehensively judge the risks of your account and transactions, conduct identity verification, detect and prevent security incidents, and take necessary recording, auditing, analysis, and disposal measures in accordance with the law.

2.8

If the information you provide contains the personal information of other users, you must ensure that you have obtained legal authorization before providing such personal information to us. If we use your information for other purposes not specified in this Privacy Policy, or use the information collected for a specific purpose for other purposes, or actively obtain your personal information from a third party, we will obtain your consent in advance.

2.9

Exceptions to obtaining authorization and consent: You fully understand and agree that we do not need your authorization and consent to collect, use, share, transfer, or publicly disclose your personal information under the following circumstances, and we may not respond to your requests for correction/modification, deletion, cancellation, withdrawal of consent, or information request:

3. How We Use Your Information

3.1

We will keep your personal data updated in a timely manner; store or destroy it securely; minimize the collection and retention of data necessary for us to provide services to you; protect personal information from leakage, abuse, unauthorized access and disclosure; and take appropriate technical measures to protect the security of your personal information.

3.2

We will use your information for the following purposes:

3.3

It should be noted that the above usage methods cover the main ways we use your information. We may from time to time provide users with more diversified services by updating website pages, App versions, Mini Program versions, or device firmware. When we intend to use your information for other purposes not specified in this Privacy Policy, or use the information collected for a specific purpose for other purposes, we will seek your consent again by signing an agreement, popping up a prompt, updating this Privacy Policy, etc.

4. How We Protect Your Information

4.1

We have adopted security protection measures that meet industry standards and are reasonably feasible to protect your information and prevent personal information from unauthorized access, public disclosure, use, modification, damage or loss. For example, data exchanged between your browser and the server is protected by SSL protocol encryption; we also provide HTTPS protocol secure browsing for all websites of Zhixiangjia Platform; we will use encryption technology to improve the security of personal information; we will use trusted protection mechanisms to prevent personal information from malicious attacks; we will deploy access control mechanisms to try to ensure that only authorized personnel can access personal information; and we will conduct security and privacy protection training courses to enhance employees' awareness of the importance of protecting personal information.

4.2

The Internet is not an absolutely secure environment. When using the products or services of Zhixiangjia Platform, we strongly recommend that you do not send your information through communication methods not recommended by Zhixiangjia Platform. You can establish connections and share with others through our services. When you create communications, transactions or shares through our services, you can independently select the objects of communication, transaction or sharing, who will be the third parties that can see relevant information such as your transaction content, contact information, communication information or shared content.

4.3

In the event of a personal information security incident, we will notify you in accordance with the requirements of laws and regulations: the basic situation of the security incident and its possible impact, the disposal measures we have taken or will take, suggestions for you to independently prevent and reduce risks, and remedies for you. We will notify you of the relevant situation of the incident via email, letter, phone call, push notification, etc. If it is difficult to notify each personal information subject one by one, we will issue an announcement in a reasonable and effective manner. At the same time, we will also report the disposal of the personal information security incident to the regulatory authorities in accordance with their requirements.

4.4

You fully understand and agree that we have the right to verify whether the identity information provided during user registration is true and valid, and actively take reasonable technical and management measures to ensure the security and validity of user accounts; users have the obligation to properly keep their accounts and passwords and use their accounts and passwords correctly and securely. If any party fails to fulfill the above obligations, resulting in account password loss, account theft, etc., and causing damage to the civil rights of users and others, that party shall bear the legal liability arising therefrom.

4.5

If you find that someone else has used your Zhixiangjia Platform account and password without authorization, or any other use without your legal authorization, you should immediately notify us in the required valid manner and inform us of the situation. When you make a notification, you should provide valid personal identity information consistent with the identity information you used during registration. After receiving your valid request and verifying your identity, we will take corresponding measures according to your request or in combination with the specific situation (including but not limited to suspending the login and use of the account, unbinding and deleting the smart devices bound to the account, etc.). Any losses caused to you and other users due to the adoption of corresponding measures according to your request shall be borne by you. If you fail to provide valid identity information or the valid personal identity information you provide is inconsistent with the identity information used during registration, we have the right to reject your request, and any losses caused thereby shall be borne by you.

5. Cancellation of Account by the Personal Information Subject

5.1 You may cancel your previously registered account at any time. If you need to do so, you can apply for cancellation through the following methods:

5.1.1 Contact us via the contact information specified in Chapter 7 to cancel your account as the personal information subject.

5.1.2 After logging into the Sauna_Control APP, click [My] at the bottom, then click [Cancel Account], and follow the instructions to complete the account cancellation.

5.2 After you cancel your account, we will stop providing products or services to you and delete your personal information within 15 working days in accordance with your request.

6. How to Protect Minors' Information

6.1

Our products and services are mainly for adults. In the case of collecting minors' personal information with the consent of legal guardians, we will only use or publicly disclose the legally collected minors' personal information when permitted by law, explicitly agreed by legal guardians, or necessary to protect minors.

6.2

If we find that we have collected minors' personal information without obtaining the prior consent of legal guardians, we will try to delete the relevant data as soon as possible. If a legal guardian has reason to believe that a minor has submitted personal information to Zhixiangjia Platform without their prior consent, please contact us to ensure the deletion of such personal information and ensure that the minor unsubscribes from any applicable Zhixiangjia Platform services.

7. How to Contact Us

7.1

If you have any questions, opinions or suggestions about this Privacy Policy, or if you want to exercise any rights, or if you have any requests to discuss with us, please contact the department responsible for personal information protection matters of our company through the following methods:

7.2

For security purposes, you may be required to provide a written request or prove your identity in other ways. Generally, we will reply within 15 days. If you are not satisfied with our reply, especially if you believe that our personal information processing actions have damaged your legitimate rights and interests, you can also file a complaint or report to regulatory authorities such as cyberspace administration, telecommunications department, public security department and market supervision department.

7.3

If you are not satisfied with our reply, especially if you believe that our personal information processing actions have damaged your legitimate rights and interests, you can also seek a solution by filing a lawsuit with the people's court that has jurisdiction over the defendant's domicile.

8. Updates to the Terms

8.1

To provide you with better services and a higher-quality user experience, this Privacy Policy will be updated in a timely manner according to business adjustments, changes in laws, regulations or policies. If you continue to use any service provided by us or access our relevant websites after the adjustment or change of this Privacy Policy, we believe this indicates that you have fully read, understood and accepted the revised Privacy Policy and are bound by it.

8.2

This Privacy Policy will be updated at least once every 12 months. This update is effective as of: June 1, 2025.

Zhixiangjia Platform

Effective on June 2, 2025